TLC Family Dentistry

Ems Tenorio a month ago

Excellent experience! The care and quality of service were outstanding. Jevonah was amazing, and the doctors were professional, kind, and caring. Going to the dentist usually gives me a lot of anxiety, but this visit was completely different. They made me feel comfortable from start to finish. I highly recommend this office!

maryam jouharzadeh 2 months ago

Dr. Basti at TLC Dentistry is our family’s dentist, and we couldn’t be happier with the care we receive. She is incredibly patient, takes the time to explain everything thoroughly, and always makes sure you’re comfortable throughout your visit. My daughter used to dislike going to the dentist, but after seeing Dr. Basti, she now looks forward to her checkups and cleanings. That alone says so much about the exceptional care she provides. I can’t say enough about Dr. Basti professionalism, kindness, and patience. The entire staff is friendly, and the office is warm and welcoming. I highly recommend Dr. Basti and TLC Dentistry to anyone looking for an outstanding family dentist

brock butlett 4 months ago

Good staff in particular the hygienist and dentist (owner I believe) are awesome! I had a couple concerns I voiced that I was not happy about and it was resolved and handled so well. That’s what good customer service is all about. The office wrote me a handwritten letter apologizing and corrected the issue quickly. They are very busy so they definitely do not need my business but anyone who takes the time and care as they did should make the decision easy when looking for a new dentist. Well done.

Kar C. 5 months ago

TLC Family Dentistry in Huntington Beach is such a cozy, welcoming spot, the office is beautifully designed, spotless, and feels like a warm hug from the moment you walk in. The whole team is so thoughtful and caring, making every visit genuinely special. Dr. Sepideh Basti is the cutest, sweetest doctor I’ve ever met, and truly the best dentist out there. I was suffering with a molar cavity for a full month, constant throbbing pain ruining my sleep, eating, and every day. When I finally got to her office, desperate for help, she took me right in with her gentle touch, incredible skill, and that adorable, heartfelt compassion that just melts you. She eased all that agony like it was nothing, caring for me in a way that felt so personal and sweet I’ll be forever grateful. She’s got the biggest heart and the sweetest smile. If you’re near Huntington Beach, go see Dr. Basti you’ll feel so lucky, just like I do.

lazara diaz 7 months ago

I’m extremely disappointed with my experience due to a lack of transparency around insurance and pricing and the quality of work performed. At no point before treatment did the office clearly disclose that they were out of network with my insurance. I only learned this after the fact when my insurance provider informed me, which resulted in me being charged significantly more than I reasonably should have paid. It was only later that the doctor stated that this office is out of network with all insurance providers, something that should have been clearly disclosed before any treatment was performed. When I first raised this concern, the doctor asked me to provide a fee schedule so we could compare costs and “possibly come to an agreement.” To be clear, I was not asking for a full refund , I simply asked to be charged a reasonable and fair rate, given that their out-of-network status was not disclosed prior to treatment. In addition to the billing concerns, I continued to experience issues with the crown placed on my molar after treatment. As a result, I now have to seek care from a different dentist to correct the problem, which has added even more unexpected cost and frustratio